Hyperloop transport services are designed to support passenger transport and cargo transport. For each of the transport service passengers/cargo requirements and expectations are different. This document specifies the hyperloop transport services supported by a hyperloop system and provides means for characterization and description of these services. The characterization considers the technical as well as operational/commercial features of each transport service. This document provides a framework for defining the transport services of the hyperloop system and its operational concept(s). The following are within the scope of this document: 1. the high level description of the hyperloop system and its operating principles for both passenger and cargo transport; 2. system boundaries and interfaces; 3. the classification of the key stakeholders and users of the hyperloop system for hyperloop transport services; 4. the definition of the key service characteristics and requirements of the hyperloop transport services; 5. the identification of related services and their characteristics; 6. common high-level scenarios for different hyperloop transport services from the passenger/ cargo transport point of view.