This standard PD 0020:2002 A Guide to computer-based management systems is classified in these ICS categories:
03.120.10 Quality management and quality assurance
35.020 Information technology (IT) in general
03.100.70 Management systems
Provides information on both the selection of packages and the in-house development of such a system. It also provides advice and guidance on system implementation by drawing on the knowledge and experience of a variety of companies through a series of case studies.